Frequently Asked Questions

For Brand Partners (B2B)

What is your minimum order quantity (MOQ)?

For garment production, our minimum order is 50 units, with at least 10 units per style.

For fabric production, prices start from ₦19,000 per yard.

If you're unsure what's right for your project, get in touch—we're happy to guide you.

How long does production take?

Fabric production starts from 3 weeks.

Garment production starts from 2 weeks after sampling and approvals are complete.

Every project is different, so we'll provide a tailored production timeline before work begins.

Do you work with brands outside Nigeria?

Yes.

We partner with brands both within Nigeria and internationally. Shipping and logistics will be discussed as part of your project planning.

Can I request samples before full production?

Absolutely.

Sampling is an important part of our process and takes place before any full production run begins.

Can you help if I only have an idea?

Yes.

Whether you're starting with sketches, references or simply an idea, we'll help you determine the best way to bring it to life.

Can you source fabrics?

Yes.

Alongside our in-house batik textiles, we can source additional fabrics where required to suit the needs of your project.

What is your return policy for custom orders?

Every custom project is made specifically for the client it was created for, which means we don't accept returns or exchanges on completed production orders.

If an item arrives damaged or there is an issue with your order, please contact us within 7 days of delivery and we'll work with you to resolve it.

For Individual Shoppers (B2C)

Do you ship internationally?

Yes.

We ship worldwide. Shipping costs and estimated delivery times are calculated at checkout.

What is your return and exchange policy?

We accept exchanges within 14 days of delivery for items that are unworn, unwashed and returned in their original condition.

We don't offer refunds, but we're happy to exchange your item for another size or style where available.

If your order arrives damaged or incorrect, please let us know within 7 days and we'll cover the return shipping.

For all other exchanges, return shipping costs are the responsibility of the customer.

Sale items are final and cannot be exchanged.

How do I care for my pieces?

Care instructions are included with every order.

Following them will help your piece last beautifully for years to come.